Fort Storage

Very nice staff and helpful with storage size information.

Secure and clean facility. Friendly staff.

The staff was very helpful and informative. Definitely made the right choice by coming here.

Fast, friendly experiences renting at this facility.

Very clean, easy to get to storage building. Only downfall is the traffic getting out but just take a ride around the block and you'll be fine. Great customer service very glad we chose this place.

Very friendly and inviting service. The facility meets all my unique needs and the staff has been very helpful assisting me with the required paperwork.

Friendly management staff. Very clean facility. Gated, sprayed for weeds, and sprayed for pests. Would recommend.

Clean and well kept. They even have a wine cellar

Great location. Outstanding prices

Staff was very helpful. Thanks

Very helpful staff. Prices are excellent, facility is clean and well maintained and access is convenient. Would highly recommend this facility.

Super friendly staff. Extremely clean and reasonably priced units. 2 years, no issue

This place is awesome. I called them last second for storage needs. My first phone call ended with me deciding to keep looking, through no fault of their own. They needed a document I didn’t have on me at that second. Less than a minute after hanging up, the manager Brad called me back with a plan that worked great for me and I was all set! Upon arriving, I was shown to my unit. On the way to the unit, the staff helping me stopped to pick up a piece of trash that was on the ground, showing a lot of pride in their facility. They even provide a custom pin code for you (free) and optional 24 hour access ($15 a month). I know none of us like adding onto our bills. But after previous experiences of facilities that don’t have that fee and custom pin code, I’ve seen a lot of units stolen from and even had my own stuff stolen. So that extra piece of mind is one less thing I have to worry about. Staff members were kind, respectful, and super helpful. High recommendations for storing any and all of your home or business needs!

This is the second time our family has used Fort Storage. It is clean, easy to access with my 4 digit code (other storage facilities always give you a 10-digit code that is impossible to remember), and the customer service is wonderful. We needed to see a few different sizes and the woman helping us was kind, considerate, and very professional. I was also able to use my own lock, so I was not required to buy a specific lock from them. Just easy-peazy-lemon-squeezy! :)

Nice clean place at a good price

Great self storage facility. Everything is up to date and in great condition. Great customer service too. I am really glad we chose Fort Storage.

Store your things here

Fort Storage on Dam Neck is so clean and the staff is very friendly and attentive. They we're also cheaper than other places in the area. I've only been there a week but so far so good.

Staff is courteous, easy to deal with. We had 2 unit's at one time due to a flood. We had a climate controlled which was very nice. Clean hallways, no sign ever of any bugs or mice. We also had a non climate controlled, still very clean and I think I have seen a spider, but again, no sign of mice or anything else. Highly recommended.

Very clean. Friendly staff.

(Make sure to read the downside below about lack of lighting and 24-hr access fee) ***UPSIDE***: The agent that took care of me, Ashley, is awesome! Knowledgeable, helpful, and a great asset for the company. Nice property, clean units, seem to be well maintained. Their prices are so good I'm canceling both of my 10 x 20 units down the street at AAAA Self Storage ($203 EACH per month!) and combining them into a single 20 x 20 for less than 2/3 the cost!

***DOWNSIDE***:
1. No built-in lighting of any sort (listed in "features" but not actually available), so you have to bring your own! It's dark by 5 pm in the winter time, so it's ridiculous to not even have a simple overhead light with a timer knob like AAAA provides. I went to Home Depot the first night and spent almost $200 on a pair of Ryobi 18V LED lanterns (model P780) plus a couple rechargeable Lithium+ batteries that will provide the light I need. I just have to make sure I have them with me and charged whenever I plan to be in the unit at night.
2. "24-hour access available" means you have to pay an extra $15 per month ($180 /year) for them to click one time to activate that option in the computer!!! Not like extra money was spent on the unit to add that amenity, and it is one of the reasons I chose this facility after reviewing the website. No access after 10 PM without paying the extra fee.
Still overall better than at AAAA, glad I made the change.

Know where you're going before you go here, because it's very easy to miss the turn for this place.

Great service.

I needed a storage unit a few years ago and chose Fort Storage based on how close it was to my house I was moving out from - so glad I did. I was happy to see that the facility was brand new when I first got my unit. The staff was extremely helpful in answering any questions I had and also with paying online when I had issues. Now, they offer U-Haul trucks for rent - this is a huge plus for customers who no longer have to take the time to pickup/dropoff rental trucks.

Excellent customer service. Professional and knowledgeable staff. Cleanest and most secure units in town!