Prime Storage - Queens Astoria

Awesome experience with the staff, moving in and ever since. Laidback but professional. Very good prices right now, but I hear they will revert back to the higher rates soon. Still, good deal for storage near enough to the city.

Kelvin was a great help. He was able to answer all my questions and didn’t try to rush me. The location is well maintained and lit.

Dwayne (on Sunday) who assisted me have an amazing interpersonal skills. Great energy and welcoming.

Love the staff here, they are very helpful and polite! Only one issue I have is that the place needs cleaning. The inside of the elevator is disgustingly dirty (handprints and smears of god knows what). Especially now, it is important to have these areas wiped down several times per day with disinfectant.

So far so good. Signup wasn't too much of a chore and the service rep was very nice. The facility seems safe and secure, and the app is convenient. My only complaint so far is not enough dollies / carts. I've been three times now and at only one point was one available, even though there were only a couple of cars in the loading bay.

Very nice staff and the location is very clean I was impressed with the whole technology they offer and I’ll highly recommend the storage

Excellent and easy experience. Very clean facility and the staff made it easy to set up. Would recommend to friends and family. The app makes everything a whole lot simpler to navigate. Shout out to Dwayne for helping us get set up quickly and easily.

Great storage !!!

This is my first time renting a storage unit. They made it easy, worked with the people helping me move, a convenient location, and all in my budget. Thanks!

The team of Jose, Kelvin, Dwayne, CID and Alexis were outstanding. From start to finish they explained in detail everything and answered any questions I had. They were there for me when I needed the truck, a cart to move my stuff, and even directions to refill the truck. Very friendly and helpful. Very happy I moved to Prime Storage.

We worked closely with Cid who was so helpful to us during a really stressful time. The facilities are so clean and easy to access. LOVE. thank y'all!

Awesome Staff. Great Service
Thank You Jeannette Kelvin and Cid

Good location, affordable prices, Great Personnel! Thank you Kelvin, Janet and Sid for answering all of my questions :)

This is the perfect place you wanna go if you're planning to get a storage room the employees were outstanding you just gonna say YES cause most of the questions in your mind will be answer already

very nice staffs

Spoke on the phone with Sid at Astoria Prime Storage regarding an online reservation I had made. Excellent customer service and all qualms were figured out quickly and with ease! I’ve been to Prime Storage Astoria before to help a friend move some things in and out of her storage unit, and I remember the people behind the desk being kind and helpful, and of course the units and the facility being very clean and well air conditioned. Nice to know that over the phone is an equally comforting experience.

The two guys at the front desk were super helpful getting me set up with a unit on the spot and the facility is nice and clean

This was the easiest part of my move! Felicia was so helpful and so easy to chat with especially during this strange time in the world. She was knowledgeable and made me feel that on the day I had to move everything in, I’d have no problems! I couldn’t be more grateful for this experience with Prime Storage. I highly recommend this location. It was pristine and organized and all of the associates I spoke were practicing safe and social distancing with their masks but you could tell they still had a smile on their face, happy to help in anyway they could. If you’re looking for a interim home for your belongings there is no better place. Call ahead and see if you can work with Felicia! She will put you at ease and make moving a breeze!

They were very very helpful despite being busy. Kelvin was great and showed me the locker and how to use the app and everything. Was easy to get my stuff to and from my locker and they were helpful with downsizing when incorrectly estimated the amount of space I needed. They even had convenient easy to use locks I could get from them to save me a trip. Easy storage experience would definitely recommend.

The staff super helpful, Kelvin was very efficient, best prices in town, super clean, totally recommend it.

Sid was so kind and nice and so was the lovely lady at the front desk. They were so helpful and kept looking until they found the perfect storage unit for us.

The stuffs here are kind and helpful! The storage facility is clean.

Clean, good prices, lighting is bright inside the facility. Many sized storage units to choose from.

Amazing & happy staff that aren’t upset to be there & very helpful. Facility is extra clean.