Prime Storage - Phillipsburg

Kim was great. She did a great tour, discussed security at facility, and pricing structure. I visited another storage facility nearby before i signed with Prime.

My original phone communication with the gentleman was pleasant and productive. Upon renting the unit I did not have my homeowner's insurance paperwork with me. I was charged $11.00 extra for my original fee and was told by the girl at the desk that I would be credited or reimbursed for that $11.00 once I provided proof of insurance. I returned the next day with the paperwork and did not receive credit. I stopped by a few weeks later and discussed it again and was told I'd get credit on my first month's bill. That never happened. Other than that the facility is acceptable.

Kim was very helpful and friendly the check in process was smooth and painless...excellent service..

Very convenient for us, clean units, easy access and good pricing. Helpful staff!

It was our first time needing to obtain storage and prime storage made it the best experience possible! I secured the unit online and after signing paper work I then realized it was too tight of a fit. Kim was the absolute best and showed me my options and price differences and made it a quick and easy fix! Prime storage is at an ideal location for most surrounding towns, accessible hours are very convenient, and prices are more than fair! They also continuously are running deals and specials for different units. 10/10 experience and would highly recommend!!!

I haven't had any problems with Prime Storage at all. I've been there since January 20. I'd recommend them to others. Keep up the "Good Work!"

Kim was such a Joy. The facility is run phenomenaly. Honestly appreciated the great customer service. Thank you for making my day less stressful!!!!

My experience storing in primestorage was great , very clean and offers good space , the manager Kim was very helpful and really nice , great place to store , highly recommend it!

I filled out and paid for my storage online because I had stuff to be delivered only on a certain day at a certain time. I even went to the office a few days early to fill out the rest of the paperwork and get my gate code. The day of the delivery I was not able to get into the gate because of a system error and it was before business hours. Someone unrelated had to let me in so I do could get my stuff delivered all the way from New York

Good place but the rates keep going up every quarter. Bad for Business.

Good services

Not bad.

The person I spoke to was very helpful.
Then only 6thing wrong is the units should have lights other then that its a friendly place.

I NEEDED A PLACE TO STORE MY STUFF QUICK..PRIME STORAGE HELP ME GET WHAT I NEEDED QUICK..WITHIN AN HOUR I HAD MY STORAGE UNIT... WHAT I LIKE BEST IS THAT I CAN PAY MY BILL WITH AUTO PAY. THE PERSON BEHIND THE COUNTER WAS VERY NICE AND HELPED ME SAVE TIME AND MONEY.. I WOULD RECOMMEND PRIME STORAGE TO ANYONE..GIVE IT A TRY YOU WON'T BE SORRY..

Good for storing YOUR things