Prime Storage - Bordentown

I had a wonderful experience renting storage last week with one of your employees named LISA. She works at the facility in Bordentown. She was so friendly and professional and made the experience very easy. It is so nice to encounter people like her especially coming from someone who is involved in customer service. I recognize the importance of respecting people but and treating them well and making the experience pleasurable. She was amazing!! Thank you LISA!!!!!!!!

me and my boyfriend Robert russian recently rented a storage unit from prime I believe the desk lady was Lisa she's a older African-American woman she was so amazing with just being happy in general Val everything LOL it was really refreshingshe took me so much in a time when I thought everything was going so bad

Hello, i am letting you know that i met a wonderful manager at Prime Storage, her name is Lisa, she was very knowledgable with the storage units and pricing, explained the information in detail. So if your looking for storage check Prime Storage in Bordentown NJ.

Pros - Overall, the facility is maintained well, clean, and access is problem-free. Lisa in the office is consistently professional, helpful, and seems genuinely dedicated to providing quality service and timely responses/troubleshooting to problems/issues, including those beyond her control.
Cons - I believe it's corporate owned, so the powers that be inflict at a minimum, at least 1 yearly increase. I have a next to the smallest unit and my monthly rent increased $8/month; the bigger the unit, the higher the increase. I haven't incurred the late fee, but I find it steep along with other fees. The rents are high so the owners should also ensure that mechanical failures at the site are fixed promptly.

Clean, dry, easy access, friendly staff

Prime storage is very clean. The personnel there was extremely personable, informative, and kind!!

Staff is great! Very helpful, friendly and informative.

Lisa helped me out when I went there the other day, she was very friendly and extremely helpful. Definitely going to recommend to other people!

24 hour access

Love this place! You can go any time of the day or night, big units, and from my experience, pretty friendly employees. Cost is a little on the high side, is my only negative comment, but you get a ton of storage room and the place is always kept looking spotlessly clean!

Super nice facility and management. Clean!!! Beyond clean. Access is very easy and they provide carts which is a huge help. We're storing belongings in a climate controlled unit and it is spacious and absolutely confidence inspiring when it comes to ensuring our furniture doesn't get ruined by the elements.

Eddie was a big help.

Very clean sales associate ed provided excellent customer service very helpful

Nice storage n clean

Very clean and efficient.

Best storage I have ever used, very clean and highly efficient access.

Extremely clean facility offering various sizes of storage units from closet size all the way up to double garage size. As a woman I REALLY appreciate the fact that it was so clean. That makes a Hugh difference if you're storing furniture.

Nice and clean... A little steep on pricing...

Great friendly service. Clean modern office. Storage area clean and seem well kept. Prices in line with others in area but fluctuate with demand. Temporarily using large garage type drive up but plan to downsize to temperature regulated smaller unit for long term storage. You can rent a parking spot there too for a trailer, jetski, or other vehicle.

Too expensive

Louise is Awesome!

After being there 14 months never sent , called or emailed about rate increase just charged my credit card the almost 10% increase , clean place well kept , poor customer relations

very clean

The Storage Depot is our go to location for truck and van rentals. They maintain high quality vehicles that always run well and are clean. The staff are friendly, quick, and helpful with any rental. The staff is always willing to make sure that your experience is a stress free one. The storage areas appear to be well taken care of and secure, though we have never used them. Any interaction I have seen staff or the owner have with customers has been a positive one.

Comfortable. Generous staff and good environment.

This is by far the most clean and secure storage facility I have ever been to. I arrived at the office to sign up for a unit, and the man working was incredibly friendly and helpful. I was't sure what size unit I wanted so he showed me a few of the empty units. The whole facility was literally spotless! When I arrived with my Uhaul we had easy access to my unit and the facility provides multiple moving carts for your convenience. Any dealings I've had with the employees after has been wonderful.

Very clean! Great service. We had no problems and they answer every question we had.

David ..you are the best...found Storage Depot on Google.Very impressed by the cleanliness of the facility.Friendly,polite & professional, helpful and courteous staff.Would definitely recommend.Extremely pleased with the service.

Excellent service! Always clean the office staff always courteous, polite and helpful. They provided me with complete information on the facility, a tour of the available units, and complete and thorough pricing. I've also bought moving supplies and rented moving vehicles and it has always been an excellent experience.