All promotional offers are subject to change at any time and are available for new rentals only. Offers are not available to existing customers transferring between units. Moving out and back in to a unit at the same storage facility within 30 days will be considered transferring between units. Offers are not combinable and apply to the storage unit rental fee only. Certain promotions may require prepayment for two or more months and/or may be subject to additional terms and conditions. See store for full details. Other restrictions, taxes, fees (including an administrative fee) and insurance requirements may apply. See contract for full details. Active military personnel must present current military ID at time of lease signing to receive military discount.
Storage unit availability and pricing is subject to change. Reservations may be made up to 15 days prior to the selected move-in date to guarantee online promotional pricing and unit availability. Reservations will be held until close of business on the selected move-in date and automatically expire thereafter. The rental process for the reserved unit includes, but may not be limited to, lease signing, payment, evidence of insurance and identification, and must be completed prior to the expiration of the applicable reservation. Unit availability and promotional pricing is not guaranteed after reservations expire.
Price Match promotion is available at select Prime Storage or Prime Storage affiliated locations. Price Match is only available on standard rates for comparable units (same unit type, size, level, etc.) of competitors within a 5 mile radius of the applicable Prime Storage facility. Competitor promotional rates are not eligible for Price Match. A Prime team member will verify the competitor pricing to be matched prior to honoring such price. Available to new customers only; current customers and customers who transfer units are not eligible for promotion. Price Match promotion subject to change. Additional terms and conditions may apply.
The storage units at Prime Storage are easy to find and even easier to use. Our Asheville, NC, self storage facility is conveniently located near major roads and landmarks. Drop by before work or on your way home in the evening. No matter your needs, we have a storage solution to help you get organized.
My storage unit was great and very secure. Barbara and her team could not have been more helpful or easier to work with through the duration I rented a unit with them. They went above and beyond to help me out in a unique situation and I truly appreciate how accommodating they were. Thanks so much!
The place is clean the manager is friendly helpful and knowledgeable. Never meets a stranger
Barbara is wonderful!
Helpful, knowledgeable with a great attitude!
I reserved a unit online with a promotion stating the first month would be free. When I got there to pick up the key I was told someone deleted my reservation. When I tried to show the reservation still active on my phone I was told it didn't matter... so good unit poor customer service.
Super efficient and lovely staff.
Barbara, the manager here at our AshevilleUnit, was terrific! Very personable, knowledgeable, and a good listener.
Super clean, very new, and very organized. I was very happy with my experience here, and will definitely plan on coming back in the near future. Everyone I dealt with in the office was always very nice and helpful!
Jon is knowledgeable, helpful and professional. He gets 5 stars. The only reason I didn’t give Prime Storage an overall 5 star rating was due to an ongoing lighting issue which isn’t too bad on the first floor but upper floors are way too dark.
John, the manager of the Asheville facility, has been a pleasure to work with. He is always eager to honor your requests and goes that extra mile to ensure his customers are satisfied. I have already told several of my friends as well as a number of realtors about the great facility on Bleachery Blvd.
It is secure and clean. Charge way to much.
Excellent! Very professional team and meticulously clean facility.
Clean and reliable
The whole process was organized, and easy. John was a great help, and very friendly. Nice experience overall.
The facility is great - clean, well organized, easy to get to. The set up was quite easy initially. I am giving 3 stars due to the infuriating experience of specifically getting a unit ready to go on a Friday because the ONLY day I had to move into the place was Sunday and the code provided didn't work!!!! And there is no one to help you on Sunday. I would suggest that you make sure your code works with the person at the keypad with you before you try to get in after hours or on a Sunday. Otherwise, I do recommend this storage facility.
We couldn’t have been more happy! John far exceeded our expectations and met our needs with great efficiency. He was so helpful and kind. We absolutely recommend using Prime Storage!
John is friendly and very knowledgeable about the storage units. I am satisfied that the size of my unit will accommodate my needs. Thank you
UPDATE: Al assisted me with everything/made everything right and has restored my faith in the company. The right people are working there now. Changing my 1 star review to 5. THANK YOU, AL!!!
RUN do not walk away from this company! Before Prime took over everything ran smoothly. I no longer receive emails or bills in the mail and make a point of driving here every month to pay my bill due to the unorganized and inconsistent service I have received. The final straw was pulling up to pay today and the office is closed. A note on the door told me to call a number for assistance and the person who answered said he couldn’t take payment over the phone without charging me a processing fee for it. Over it.
Always clean and safe
A very secure place. Easy access to your storage area
Love the crew and the new changes! Prime guaranteed my rate for an entire year and I got 15% off my packing supplies. I look forward to moving my items in this coming weekend!
This size unit yields 25 square feet of space. Although these 5x5 units are small, they are an excellent size to store all of your extra items, like garden tools, seasonal items, office supplies, or your miscellaneous boxes.
Prime Storage facilities hold all auctions online at:StorageTreasures.com