All promotional offers are subject to change at any time and are available for new rentals only. Offers are not available to existing customers transferring between units. Moving out and back in to a unit at the same storage facility within 30 days will be considered transferring between units. Offers are not combinable and apply to the storage unit rental fee only. Certain promotions may require prepayment for two or more months and/or may be subject to additional terms and conditions. See store for full details. Other restrictions, taxes, fees (including an administrative fee) and insurance requirements may apply. See contract for full details. Active military personnel must present current military ID at time of lease signing to receive military discount.
Storage unit availability and pricing is subject to change. Reservations may be made up to 15 days prior to the selected move-in date to guarantee online promotional pricing and unit availability. Reservations will be held until close of business on the selected move-in date and automatically expire thereafter. The rental process for the reserved unit includes, but may not be limited to, lease signing, payment, evidence of insurance and identification, and must be completed prior to the expiration of the applicable reservation. Unit availability and promotional pricing is not guaranteed after reservations expire.
Price Match promotion is available at select Prime Storage or Prime Storage affiliated locations. Price Match is only available on standard rates for comparable units (same unit type, size, level, etc.) of competitors within a 5 mile radius of the applicable Prime Storage facility. Competitor promotional rates are not eligible for Price Match. A Prime team member will verify the competitor pricing to be matched prior to honoring such price. Available to new customers only; current customers and customers who transfer units are not eligible for promotion. Price Match promotion subject to change. Additional terms and conditions may apply.
When you store with Prime Storage, you’ll appreciate how easy it is to stop in to your storage unit while you’re out running errands or on your way home from work. Our convenient location near Fletcher Street Conservation Land means you’ll never have to plan your day around stopping by. Enjoy quick access to major roads, highways, and other necessities in Whitinsville.
Had a great experience. Professional, very helpful--I needed a certain type of unit, in a certain space in the yard; they kept me on file and a few days later one opened and they called me immediately! Very easy to work with!
The place is clean and my space doesn't leak which is good. It's supposed to have a locked gate which wasn't working for weeks last summer, so it was just left open. My biggest problem though is that I signed a contract for the space at an agreed price, but 4 months in I got an email that said they were raising my rate. There was no explanation. I called to ask about it and the receptionist said they would look into it but they never called me back. I would consider moving to a different location if the cost to make the move wasn't so high for what I'm storing.
Great customer service! Attention to detail and very responsive. Love it!
Clean, easy to access, and great deals. Rob was very helpful, I would highly recommend!
Smooth check in process, very well maintained units and property, accessible location, and the best price in the area.
Would highly recommend this facility to anyone. It is extremely clean and well maintained. Rob and Angela go out of their way to provide top of the line customer service.
Fast, and easy... Rob was awesome to deal with... Thank you so much !!
I was very impressed with the customer service I received from Annalena. She was very helpful. The hrs of operation are great for anyone and the security of the area is impressive. Prices are great as well.
The attendant was very helpful and answered all my questions.
Units are clean with easy access. Office manager very friendly and helpful.
When it comes to customer service I sure do hope the owners understand what a gem they have in their manager Rob. I had my 34' travel trailer in tow and I was running late getting to the storage facility. I contacted Rob and he was very understanding that if they closed before I arrived that I had nowhere to put my trailer. Rob was very helpful and started the application right there on the phone and then patiently waited until I arrived (which was well after their 6pm closing time). We finished the paperwork and he showed me my spot. The facility itself is clean and nicely kept. Overall I'm very pleased with my decision to do business with Prime Storage. Location was a major part of the decision, Rob was who sealed the deal.
Very respectful and nice. Easy for my college needs. Manager was very helpful.
I had a great conversation with the manager the other day. The place was clean and policies made sense. I'll be looking here first when I need a storage unit.
Great assistance... couldn’t ask for more
I don’t understand why people are rating this a 1 Star. I just got back from my unit and everything was fine. The staff helped with all the stuff I needed help with. Great assistance.
Had a great experience with here. Great and friendly staff gave me all the assistance I needed.
I do not understand the current reviews, but it could be from the previous owners neglect and the new owner being hit with the baggage. I've been here for awhile and I have not had any problem, I am out of state but have friends in the area who keep an eye on my stuff. I have no mold issues, no neglect issues either, and any contact I or they made to the management has been nothing but overly friendly and prompt. Please think twice about the negative reviews as this place has changed and has growing pains under the new owners.
Great and friendly staff. Secure place and well maintained
Had a good experience with them no problems friendly staff and great prices. Thanks
Between interstate moves, job changes and home remodels, I'm more than familiar with storage places. Recently, I happened to use Prime Storage in Whitinsville. Luckily for me, they just took over ownership of the facility. The place was clean, with good accessibility and felt pretty safe. The fees and terms were reasonable and upfront. Best of all the staff were helpful and friendly. Based on my experience in Whitinsville, I'd definitely look for Prime in the future.
Have had a unit for a couple of months now. Management has been great in getting us set up and answering any questions we have. Will be keeping the unit until we purchase our house.
This size unit yields 25 square feet of space. Although these 5x5 units are small, they are an excellent size to store all of your extra items, like garden tools, seasonal items, office supplies, or your miscellaneous boxes.
Prime Storage facilities hold all auctions online at:StorageTreasures.com