All promotional offers are subject to change at any time and are available for new rentals only. Offers are not available to existing customers transferring between units. Moving out and back in to a unit at the same storage facility within 30 days will be considered transferring between units. Offers are not combinable and apply to the storage unit rental fee only. Certain promotions may require prepayment for two or more months and/or may be subject to additional terms and conditions. See store for full details. Other restrictions, taxes, fees (including an administrative fee) and insurance requirements may apply. See contract for full details. Active military personnel must present current military ID at time of lease signing to receive military discount.
Storage unit availability and pricing is subject to change. Reservations may be made up to 15 days prior to the selected move-in date to guarantee online promotional pricing and unit availability. Reservations will be held until close of business on the selected move-in date and automatically expire thereafter. The rental process for the reserved unit includes, but may not be limited to, lease signing, payment, evidence of insurance and identification, and must be completed prior to the expiration of the applicable reservation. Unit availability and promotional pricing is not guaranteed after reservations expire.
Price Match promotion is available at select Prime Storage or Prime Storage affiliated locations. Price Match is only available on standard rates for comparable units (same unit type, size, level, etc.) of competitors within a 5 mile radius of the applicable Prime Storage facility. Competitor promotional rates are not eligible for Price Match. A Prime team member will verify the competitor pricing to be matched prior to honoring such price. Available to new customers only; current customers and customers who transfer units are not eligible for promotion. Price Match promotion subject to change. Additional terms and conditions may apply.
When you store with Prime Storage, you’ll appreciate how easy it is to stop in to your storage unit while you’re out running errands or on your way home from work. Our convenient location near Lake Ripple means you’ll never have to plan your day around stopping by. Enjoy quick access to major roads, highways, and other necessities in North Grafton.
Went in there with my dad staff was friendly walked us up to the unit talked to us the whole way up. Facility is secured and clean. Would recommend.
Went down to make a payment and staff is always friendly.
Nice enough facility. They are a bit slow on maintenance on the access gate. Don't like the hours restrictions when they bought out the original constructor of the facility...used to have 24/7 access. Billing was screwed up a couple of times but always got fixed.
Angela helped me with everything I needed to know. Nothing but good reviews for her and this awesome unit
Angela is the absolute best! Answered all my questions and gave great service! Thank you so much
Great staffing, especially Angela she helped me with all my needs! 10 out of 10 would recommend
I had a problem with the door on my unit and contacted the manager. He came out and repaired it himself
I went in to ask few questions where I'm moving in the next few months and staff and was great , answered my questions and showed me around.Had a good experience .
Great place, clean and the staff is awesome!!!!
This place is immaculate! Angela is always so sweet with the best customer service. Highly recommend Prime Store Grafton, Ma.
Super. Always friendly.
Rented one unit, and decided we needed another.
Reasonable prices, friendly staff, easy access. No issues.
Clean unit, feels safe and secure, great pricing! Unfortunately the entire time we were in the office the woman did not wear a mask. Close quarters and no mask, I would've said 5 otherwise!
These folks go above and beyond with customer service!!! The things I've seen the staff here do to help out customers is impressive. Rob and Amanda really made me feel confident that my property would be safe and secure at the facility. Even though they were both dealing with multiple matters that were demanding their attention at once, they still made it a point to prioritize me as a client and I appreciate that!
I couldn’t be happier with Prime Storage in North Grafton. The combination of excellent customer service & extremely convenient location make it the perfect fit. Go see Rob & Angela, they’ll take good care of you!
This is a great facility. I was able to reserve my unit online and received a call the next day from Rob. Rob was very pleasant and helpful in showing me around the facility. I was able to get insurance coverage that meets my needs without any pressure to go to higher limits. It is in a good location off the street, and easily accessible. The you for the quick and friendly service.
Rob was great and efficient when renting me a storage unit. He clearly explained the T&C and insurance. I would definitely recommend contacting Prime Storage and Rob in N. Grafton.
Would highly recommend this facility to anyone. It is extremely clean and well maintained. Rob and Angela go out of their way to provide top of the line customer service.
Rob and the rest of the staff were very helpful. Ending the rental was handled with grace and kindness, especially considering the complications of covid-19 and living out of state. They absolutely could not have been nicer or more helpful! Definitely let them know what is going on, and they will do their best to help.
Rob, the general manager and Angela, the local Grafton manager are the VERY BEST because they make time to understand your storage needs! This allows them to help you make a wise choice. We are very glad and happy to be storing here and would recommend.
The initial start up procedure was confusing. I was not aware that I had to come to the office to sign anything before my access code was activated. I was told on the phone that everything was set up. When I arrived at the gate to gain access before posted office hours, I had to call the corporate office to obtain an access code to open the gate because my access code had not been activated yet. I was being followed by a moving van with movers being paid by the hour, so it was a little more stressful than I would have liked. Also, the local office wasn't in a very visible location and I had to be directed via telephone to locate it so I could sign the paperwork. But, after a couple of hiccups, I had everything in the storage unit, had signed all of the paperwork, and was a happy camper. I do want to point out that the local office staff were very professional and apologetic for the hiccups.
Angela was very helpful, knowledgable, and took the time to show me around. Very good experience, so far.
Great customer service, good follow up...waiting on offer for 1st responders!!
Great area, off the road, easy to access. Units are clean and sizable. Great for storing the extra things that you have around the house or apartment. This has one of the best storages around and you cant beat the prices anywhere. The staff is super friendly and very attentive and will help at all times and will go above and beyond.
Check out this storage because it is prime.
Due to circumstances beyond my control, renting storage was a bit challenging. The staff and management were understanding and courteous through out the process. When I was finally able to rent, the manager made sure every question was answered and was very friendly. I like this place because it is very secluded and feel its secure. I found the rates competitive and the initial offers were a nice bonus.
Very well kept Storage facility !!
Been there over 10 years !!!!!
Excellent service, nice clean facility with great access.
This size unit yields 25 square feet of space. Although these 5x5 units are small, they are an excellent size to store all of your extra items, like garden tools, seasonal items, office supplies, or your miscellaneous boxes.
Prime Storage facilities hold all auctions online at:StorageTreasures.com