All promotional offers are subject to change at any time and are available for new rentals only. Offers are not available to existing customers transferring between units. Moving out and back in to a unit at the same storage facility within 30 days will be considered transferring between units. Offers are not combinable and apply to the storage unit rental fee only. Certain promotions may require prepayment for two or more months and/or may be subject to additional terms and conditions. See store for full details. Other restrictions, taxes, fees (including an administrative fee) and insurance requirements may apply. See contract for full details. Active military personnel must present current military ID at time of lease signing to receive military discount.
Storage unit availability and pricing is subject to change. Reservations may be made up to 15 days prior to the selected move-in date to guarantee online promotional pricing and unit availability. Reservations will be held until close of business on the selected move-in date and automatically expire thereafter. The rental process for the reserved unit includes, but may not be limited to, lease signing, payment, evidence of insurance and identification, and must be completed prior to the expiration of the applicable reservation. Unit availability and promotional pricing is not guaranteed after reservations expire.
Price Match promotion is available at select Prime Storage or Prime Storage affiliated locations. Price Match is only available on standard rates for comparable units (same unit type, size, level, etc.) of competitors within a 5 mile radius of the applicable Prime Storage facility. Competitor promotional rates are not eligible for Price Match. A Prime team member will verify the competitor pricing to be matched prior to honoring such price. Available to new customers only; current customers and customers who transfer units are not eligible for promotion. Price Match promotion subject to change. Additional terms and conditions may apply.
Welcome to Prime Storage West Chicago. Our clean and well-maintained storage facility is conveniently located on Garys Mill Road, right down the street from the intersection of Garys Mill and Roosevelt Road. We offer a wide range of affordable storage solutions such as climate-controlled and standard storage units with ground floor and indoor access. You can safely store your vehicle with us as well.
Prime Storage West Chicago is your one-stop-shop for your storing and moving needs. We offer boxes, shipping supplies, furniture covers, and more. Call now to speak to one of our friendly, professional staff members or reserve your storage unit online today.
Tammy is very helpful and courteous.storage is clean and good appearance.she was very informative w prices and availability on the storage units I’m glad to have her assistance.
Tammy was very informative and friendly I am pleased w her hospitality at the storage facility.once again Tammy was very courteous and informative and helpful the storage was clean.I’m very pleased w her cooperation w my storage needs.
The two times I have been to the office, they are very helpful and pleasant! our designated space was pretty convenient as well! This is a great Storage Facility with awesome customer service. It smells clean and looks clean as well.
Updated review: We went back to check on our storage unit, and the gang scribbles on the elevator were now covered with a fresh coat of paint. I highly appreciate the level of concern expressed by Prime Storage to fix the problems we were having. Also, Tammy was extremely helpful explaining everything to us. Overall, they went above and beyond trying to resolve our concerns. Thank you, Prime Storage and Tammy! :)
Bad lighting, slow closing security gate, lousy insurance coverage, predatory raising of prices.
Great pricing, Tammy is helpful, responsive and easy to work with. Would definitely use again!
The Prime Storage corporate I would rate only 3 stars because they raise their rates frequently and seemingly rather arbitrarily. As a long-time customer I find this financially burdensome. However, the facility is clean and the manager, Tammy H, is a gem, so she rates 5 stars. I had to combine three units into one large one (quite the undertaking) and she was indispensable with her friendly advice, encouragement and kind assistance. She turned an incredibly daunting task into a manageable one.
This is THE BEST STORAGE FACILITY I have ever used! The manager Tammy is so nice and always a pleasure to talk to! Tammy and her staff keep the property so clean and the office has such a welcoming atmosphere! I had the pleasure of meeting Tammy's District Manager when I made my last payment and all I can say is Prime Storage hires TOP-NOTCH employees! Truly the Best!
I have rented here at Prime in West Chicago for years now and I must say that I am very satisfied with the outstanding customer service I receive from Tammy! She is so knowledgeable and always takes care of her customers! The property is very clean, well-lit and secure! Thank you Prime for hiring such an amazing manager!!
Tammy was exceptional and very professional from the time she answered the phone until the time she personally escorted me to our new rented space. She’s a gem! So glad to have found her and Prime Storage.
Been using this place for over a year, cost increases often, poorly lit storage areas.
Great service and price! Employees are helpful and friendly. My mom and I were struggling moving in a few chairs and two couches when Sanfer came to the rescue. We got done in a breeze, thanks to his help!
Very friendly, attended to issue with unit immediately and care about our belongings.
Amazing service from Tammy, would go here for any storage needs or moving help even! I’ve moved from Illinois to Florida to texas to Illinois, I would always trust this company and always go through Tammy.
Prime storage is a great place in West Chicago to park any of your commercial trucks for landscaping and keep it where you won't have any issues with people coming to steal your stuff they have fenced-in barbed wire and gated community perfect for all your storage needs
Well maintained and a super friendly staff. Always welcoming and quick to answer questions. Very well run storage facility
The location is great and clean. Alex (the associate that works there that helped me out) is polite and helpful. Great experience for me. Thank you!
Wonderful facility and very clean
The personal was very helpful in setting up the account. I was disappointed about the lot that was assigned to me. There is a lot of leftover debree (exhaust pipe, aluminum siding, old bike, oil pan filled with oil) that is in the back of the area along the fence, and should be cleaned out.
I've stored here for a long time, no problems, ever. But, I suggest you consider this as a short term answer to your storage needs. The rent increases constantly.
Climate controlled and easy access
Serves our purpose , wish they had bathrooms , and extra carts
Per Jasper Rubino
Power out and snow storm Kevin came out and saved the day for the uhaul drop off! Thank you again def recommend!
Metro storage over 10yrs! Absolutely love this place! Todd the manager is the best!! Friendly and always there to help! Prices are the best and climate controlled!
I have been very happy with both the service and the facility at Prime Storage.
Signing up was fast easy and Kevin was very helpful.
This size unit yields 25 square feet of space. Although these 5x5 units are small, they are an excellent size to store all of your extra items, like garden tools, seasonal items, office supplies, or your miscellaneous boxes.
Prime Storage facilities hold all auctions online at:StorageTreasures.com