Very helpful staff. Prices are excellent, facility is clean and well maintained and access is convenient. Would highly recommend this facility.

A few months ago I went to Prime because we were about to receive a child into our house and we needed to make space. Melinda was amazing in helping me find the right size unit to make sure I had the right unit to fit everything we had and space to move things around. I am super happy with their facility and everything they have helped us accomplish. Don't know what we would have done if we didn't get the extra space.

Alana is the best in the office. Alway answers all my questions and more in a professional manner. If you have any doubts, she will make you feel at home and makes renting a unit the balls.

Very friendly staff! Would definitely recommend them for your storage needs!

Awesome staff! Very helpful and professional .

OMG!!! I love the staff!! Prices are amazing!!! :-) :-) :-)

Love this place! Great staff...

Great Staff, always super helpful!

Incredible competent and friendly staff coupled with clean, safe and convenient storage units makes this the perfect place to store your goods.
Highly recommend Prime Storage in Midland.

I've had only good experiences with this storage facility. The staff has always been helpful. The facility is easy to access, and provides exactly what it says it will. I've only ever used the large outdoor units, so I can't speak to the smaller or indoor climate controlled spaces.

My only point of contention is it is difficult to get them on the phone, since there's typically minimum staff working (which is fine) and if they're away from the desk helping someone, you are redirected to an answering service. They can be very helpful if you just have a question about your existing unit/contract/payment, but for new clients, you really want to get a hold of the actual office.

Prime storage was a very good experience for me I was looking for a storage building they help me find what I needed Cindy was completely awesome to help me get through the paperwork and get everything set up even loaning me the truck to move my stuff to my storage building very nice professional people couldn't ask for better service thanks a lot of Sandy

Clean, dry, easy access, friendly staff

The general manager was friendly and helpful. The property is very well managed.

Great Facility! Great Staff! Great Price!

I’ve rented from Richard many times, I will only store with Prime. Great customer service!

Clean, well lit and with an excellent location for South End residents Prime Storage is my choice of storage facility. Plus Peter at the front desk made obtaining a locker and moving in a streamlined process.

Friendly convenient clean

I have a total five 10x20 units here that I keep my collector cars in and I couldn't be happier with the service from the team here! Very professional, prompt, and friendly. I'm very happy to work with this accomodating team!

Easy to rent, easy to stop renting, overall a great experience. Onsite Management was extremely helpful.

I was apprehensive of renting a storage unit- but Alana was awesome in explaining the process- quick and easy- just the way I like it!

Anthony and Alejandro were very nice and courteous to me. Friendly atmosphere!!!

Had what I needed when I needed it... with Great Customer Service

Hours are 6 am to 10 pm to access units. This is kind of inconvenient. Wish we had 24 hr access. Otherwise very nice staff and convenient location.

Amazing manager!!! Super helpful! Great property! So convenient!!!

Amazing staff great place!!!!!

Amazing place. Absolutely stunning staff. Made an account just to say how pleased I was with the service I was given!!!

Thanks Karen! MTFBWY