A notice from Prime Storage on COVID-19 - LEARN MORE about contact-free account management and rentals.
From the contents of a whole house to what is left from your childhood, business inventory or your well traveled RV, your "stuff" matters. If it didn't, you wouldn't be looking for a place to store it.
We believe that your self storage needs are unique to you and are here to provide a variety of options that will work for you, your schedule, and your budget.
For all the times when LIFE DEMANDS SPACE®, rent now at a Prime Storage location near you.
Very professional and engaging during the Registration process.
Very good customer service and very efficient staff was friendly
Tiffany was such a great person! Loved her!
Cleanest place around and the best prices.
Reasonable prices. Staff is courteous. Newly added units are nice.
I love the climate control units, i know my "stuff" is secure and not going through all the seasons of melting and freezing. The people are great and prices are fair... It is convienient to get in and out and they provide carts to move stuff in and out..I couldnt do it without the great carts they provide.
Steve was efficient knowledgeable and friendly it was a seem less procedure although we were wearing masks. I would recommend prime to all my friends. Thanks again
My daughter has been renting a space for over a year and she is very satisfied with the Manager and the facility. She recently moved her items from a smaller space to a larger space and everything went very smooth thanks to the Manager making the transition easy. I really appreciated that in a rather stressful time. I would highly recommend this location. Clean and the climate control is top notch.
Laura was extremely helpful when we needed a covered space. She has wonderful customer service skills and is always willing to help.
Nice people, great customer service. Please find a way to cut down the amount of paperwork.
Ms. Cindy was so helpful and patient during the registration / application process and you are fortunate to have such a great lady managing this location.
Jean at Prime Storage was the ultimate professional. The facility is very clean and the grounds are well groomed. I would recommend this site.
Great service. Melinda the manager was very helpful and professional.
Go customer service, always have some kind of deals going for the first month. Storage was cleans and access was easier for even inside Storage as wells
Office Manager was very helpful and professional. Facility is clean and well maintained. I would recommend.
great place convenient to everything
Tengo un storage alli
Outstanding and attentive service from the office representative at Rotterdam NY location.
We love Prime Storage Midlothian! The team there, Tanise, Geri, Mike, take great care of the facility, and are always ready to stop and help us in any way. We are on-line booksellers who also load in and out for conferences and book fairs on a regular basis, and the situation there is ideal for us. Also, the clean, comfortable, temperature controlled environment is ideal for our book and paper storage. We are so happy to have discovered this great place, and look forward to being a part of the Prime Storage family for many years to come.
There not bad.
Melinda made moving out easier, great place.
Customer service by Geri was excellent. Facilities are very clean, and the accessibility of the unit, along with the moving carts, made the process seamless. Thank you.
One evening I stoped to get a few things from my storage unit and I also wanted to update some info with the office. I LITERALLY GOT THERE 2 MINUTES TO CLOSING! When I got inside Melissa was helping another customer with some issues and was multi tasking to get everything finished for the day.
She helped get my account straight and answered a few questions that I had. It was now 10 minutes past closing time. I felt bad and apologized for taking up her time. See repeated over and over that it was all part of her job. When I was finished I went into my unit to retrieve the items I needed only to come back out and find that I had left my vehicles lights on and had a dead battery. I was confused and frustrated with myself for allowing this to happen. To make matters worse my cell phone was dead and I had no way to reach anyone. I saw that the office lights were still on and Melissa was still inside. I ran to the door and asked for help. She was able to help get me in touch with AAA to come jump start my car, and to top it off she allowed me to stay in the office with her while we waited. All the time I was thanking her she just kept saying its part of my job. If it weren't for her I dont know what I would have done that evening. So a BIG thank you to Melissa and a huge thumbs up to Prime for having such amazing employees!
Located just outside of Lexington off Old Frankfort Pike, I found this convenient for quickly accessing from downtown. Security is good with gated access and 24/7 monitoring.
They offer a variety of sized outdoor units and parking for RV, boats, trailers or misc equipment.
Inside the office they offer moving materials like boxes and mattress covers as well as boxes and locks. Staff was quick and on point with paperwork and providing the need to know details. I felt welcomed and appreciated by the friendly employee who set me up.